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Command mode
Help mode
Command and Help modes
Command mode
You can enter Command mode by pressing * on your telephone keypad from once you have accessed your account.
From Command mode the following options are available. To enter a particular option press the number on your phone keypad (for quicker recognition push # after the number) as shown in the table below.
| No. | Option | Result |
|---|---|---|
| 0 # |
Help mode | You can hear brief recorded help messages |
| 2 # | Dialler mode | Allows you to use VAD or touch tone dialling |
| 3 # | Redial | Redials the number you last called |
| 8 # | Voice training | You can test VAD command recognition |
| 9 # | Account Balance | Tells you the current balance of your account |
Help mode
You can enter help mode by saying "help" or pressing 0 # on your telephone keypad once you have accessed your account.
When you enter help mode you will hear a list of help topics that you can listen to further information on as follows. To access a particular option press the number on your phone keypad as shown in the table below (for quicker recognition push # after the number).
| No. | Option |
|---|---|
| 1 # | Calling people in your address book |
| 2 # | Using speed dial memories |
| 3 # | Calling other numbers |
| 4 # | Redialling |
| 5 # |
Command mode |
| 6 # | Getting good recognition |